Terms of Service

Settr is an AI appointment setter. It connects to your messaging and email channels, reads and qualifies inbound leads, replies on your behalf in your configured voice, handles common objections, and books meetings into your connected calendar. The Service includes a unified inbox, autonomy controls, reporting, and related features that we may add, change, or remove over time.

Settr is a tool that assists you. You remain responsible for the messages sent from your connected accounts and for the outcomes of your conversations with leads.

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for business use, not personal or household use. You are responsible for the accuracy of the information you provide and for all activity under your account, including the activity of anyone you invite or grant access to your workspace.

You are responsible for keeping your login credentials and connected-channel access secure, and for notifying us promptly of any unauthorized use of your account.

You represent, warrant, and agree that:

• You own, or are authorized to manage and connect, every account, number, mailbox, and page you link to the Service.
• Your use of the Service, and every message Settr sends on your behalf, complies with all applicable laws, including marketing, telemarketing, anti-spam, electronic-messaging, consumer-protection, and data-protection laws (for example, the TCPA, CAN-SPAM, CASL, GDPR, and similar laws in your jurisdiction).
• You have a lawful basis and any required consent to contact the people Settr will message, and you will honor opt-out, unsubscribe, and stop requests promptly.
• Your use complies with the terms, policies, and messaging rules of each connected platform, including Meta's platform and messaging policies, Google's API and program policies, your telephony provider's terms, and your calendar provider's terms.
• You will not use the Service for any purpose prohibited by our Acceptable Use Policy.

You are solely responsible for the content of the leads you import and the audiences you choose to engage. We may suspend or limit the Service if we reasonably believe your use violates these Terms, the Acceptable Use Policy, or applicable law, or threatens the security or integrity of the Service or a connected platform.

The Service works by connecting to third-party platforms and services (for example, Instagram and WhatsApp via Meta, Gmail and Outlook for email, SMS providers, calendar and scheduling tools, and AI model providers). When you connect a channel, you authorize Settr to access and act on that account as needed to provide the Service, within the scope you grant.

Your use of those third-party services is governed by their own terms and policies. We are not responsible for third-party services, their availability, their changes, or their suspension or termination of your access. If a third party changes or withdraws access, some features may stop working.

Settr uses artificial intelligence, including third-party large language models, to generate replies, summaries, and other content. AI output can be inaccurate, incomplete, or unexpected, and may not reflect your intentions. You are responsible for reviewing and, where you choose, approving messages before they are sent, and for the content of anything sent from your connected accounts.

We do not warrant that AI output will be accurate, appropriate, or suitable for any particular purpose. You should not rely on the Service for legal, financial, medical, or other professional advice.

“Customer Data” means the data you and your leads provide to or generate through the Service, including messages, contact details, and business information. As between the parties, you own your Customer Data. You grant us a worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely to provide, secure, and improve the Service and as otherwise permitted by our Privacy Policy.

Our handling of personal data is described in our Privacy Policy. Where we process the personal data of your leads and contacts on your behalf, we do so as your processor under our Data Processing Addendum, which forms part of these Terms.

Fees for the Service are as agreed between you and Settr, including for any one-time build, configuration, or ongoing services. Unless stated otherwise in writing, fees are exclusive of taxes, which you are responsible for, and are non-refundable except where required by law. We may suspend the Service for non-payment after notice.

The Service, including the software, models configuration, designs, and all related intellectual property, is and remains owned by Settr and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service during the term, subject to these Terms. You may not copy, modify, reverse engineer, resell, or create derivative works of the Service except as permitted by law.

You retain all rights in your Customer Data. If you give us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without restriction.

Each party may receive confidential information of the other. Each party will use the other's confidential information only to perform under these Terms, will protect it with reasonable care, and will not disclose it except to personnel and service providers who need it and are bound by confidentiality obligations, or as required by law.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that AI output will be accurate, or that the Service will achieve any particular result, including any number of replies, bookings, or sales.

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the Service, even if advised of the possibility. Our total aggregate liability arising out of or relating to these Terms will not exceed the amounts you paid to us for the Service in the twelve months before the event giving rise to the claim, or, where no fees were paid, one hundred US dollars.

Nothing in these Terms limits liability that cannot be limited under applicable law.

You will defend, indemnify, and hold harmless Settr and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your Customer Data, your use of the Service, your messages and audiences, or your violation of these Terms, the Acceptable Use Policy, a third-party platform's terms, or applicable law.

These Terms apply for as long as you use the Service. You may stop using the Service and disconnect your channels at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms or the Acceptable Use Policy, if required by a third-party platform or by law, or to protect the Service or other users.

On termination, your right to use the Service ends. We will delete or return Customer Data in accordance with our Privacy Policy and Data Processing Addendum, subject to legal retention requirements.

We may modify the Service and these Terms from time to time. If we make material changes to these Terms, we will update the “last updated” date and, where appropriate, provide notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the jurisdiction in which Settr operates, without regard to conflict-of-laws rules, and the courts of that jurisdiction will have exclusive jurisdiction over any dispute, except where applicable law gives you the right to bring proceedings elsewhere. The specific governing law and venue will be specified here.

• Entire agreement: these Terms, the Acceptable Use Policy, the Privacy Policy, and the Data Processing Addendum are the entire agreement between the parties regarding the Service.
• Severability: if any provision is unenforceable, the rest remains in effect.
• No waiver: failure to enforce a provision is not a waiver of it.
• Assignment: you may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure: neither party is liable for delays or failures caused by events beyond its reasonable control.

Contact details for legal notices will be published here.